Dear customers:
Thank you for buying Nordson Access Control products, to protect your legal rights and interests, Nordson Electronic Co.,Limited(hereinafter referred to as: Nordson Electronic)make the following warranty and service commitments:
• The product(s) are returned to Company within the warranty period
• Provided that on NORDSON’s inspection of returned products that the defect is not aresult of accident, misuse, neglect, alteration, water damage, lightning damage, voltage surge damage or other improper use.
1.Shipping: The hardware product must be couriered to and from the NORDSON office and the shipping cost must be pre paid and is not the responsibility of NORDSON.
2.For the non-human factors of product quality issues, NORDSON offer three-year warranty services for electromagnetic lock; 3-year warranty for access control panel, electric bolt and electric strike; 1 year warranty for exit button, bracket, and power supply. The customers should take charge of the material and the maintain fees if the product damaged under other conditions.
3.Remarks:
• NORDSON electronic liability is limited to repair, replacement of defective products or product components.
• Freight and maintenance costs are at the user’s cost in the maintenance period.
• Maintenance lead time is 7 days after receiving maintenance request.